Privacy Policy
Last updated: August 11, 2026
1. Who we are
Player Development OS (“PlayerDev OS”, “we”, “us”) is a player-development software product for private competitive soccer academies. Operator contact: hello@playerdevos.com. Website: playerdevos.com.
2. Roles
- Academy / club is the controller of its roster and player development records (what players exist, evaluations, goals, reports shared with families).
- PlayerDev OS is the processor for that club data, and has its own obligations when we have actual knowledge that data relates to children (including COPPA-aligned practices).
3. What we collect
| Category | Examples | Purpose |
|---|---|---|
| Staff accounts | Name, email, role (owner / director / coach), org membership | Auth (magic link), access control, support |
| Organization | Academy name, country, timezone, locale | Tenancy and product settings |
| Players | Name, birth year, team, position, photo (optional), evaluations, goals, session notes, transcripts, reports | Development tracking for the academy |
| Guardians (when required) | Guardian name/email, consent status and timestamps | Age-gated parental consent |
| Operational logs | Audit / consent events, basic product telemetry after login | Security, compliance, product reliability |
We do not store raw voice audio in the MVP. Browser speech-to-text produces a transcript only.
4. Children and minors
Academies often enroll minors. Before a player is activated for evaluations or reports, we require age-gated consent (see our Children’s Privacy Notice). Summary:
- Under 13: verifiable parental consent (email plus / confirm link) is blocking.
- 13–15: guardian consent via confirm link is blocking for sharing reports.
- 16+: audited club attestation is sufficient for the MVP.
- Missing birth year is treated as under 13 until completed.
We do not use player data for advertising to children or to train AI models.
5. AI processing
Coaches may submit session notes or transcripts. We may send limited text to a language-model API (OpenAI) to suggest structured observations. Coaches must review and approve or reject suggestions before they update evaluations or goals. We never use player data to train our models or the provider’s models for training. Where the API allows, we disable provider retention/store settings.
6. Subprocessors
- Vercel — hosting
- Supabase (US East) — database, auth, storage
- Resend — transactional and outreach email
- OpenAI — structuring coach notes (API; no training on your data)
7. Retention
- No audio files retained in MVP.
- Transcripts and session notes: kept while the organization account is active.
- Player reports and evaluations: kept while the organization account is active.
- Audit and consent events: retained longer for compliance (typically while the org exists, plus a reasonable period after deletion requests are fulfilled).
See also our internal retention and deletion process (available to pilot academies on request).
8. Deletion and access requests
Club staff or a parent/guardian may request access, correction, or deletion by emailing hello@playerdevos.com. We aim to complete verified requests within 30 business days (manual process during early pilots).
9. Cookies and analytics
This marketing site does not use product analytics trackers. In the product app, we may use PostHog for post-login product events only (no marketing cookie banner on this landing). An in-app notice will ship when analytics is wired.
10. Security
We design for tenant isolation (per-academy), role-based access, and row-level security in the database. No public player profiles by default.
11. Contact
Privacy questions: hello@playerdevos.com
Support WhatsApp: +54 9 249 420-9301